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For the repair counter- Point of sale at the counter — cash, card and split payment, receipt printed or emailed
- The repair board: booked in, in repair, ready to collect, collected
- Buy handsets in over the counter — seller ID captured, purchase agreement signed
- The VAT margin scheme stock book, written as you buy and sell
- Uncollected devices chased from the day they became ready
- Day-end cash-up: the drawer counted against what the till says it took
- Text or email the customer the moment their repair is ready
- Repair parts and accessory stock with reorder levels
- Warranty held against the sale it came from
No marketplace listings and no online orders — that is Online.
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