Contact

Contact list2

Last updated: 30 June 2026

Use this page for account access, billing, cancellation, refund, privacy, marketplace connection and support requests.

Version 2026-06-30Contact support Checkout information

Support email

For billing or cancellation, contact us from the account owner email where possible and include your workspace name.

Billing and checkout

For payment issues, include the account email, billing email, approximate payment time, Stripe receipt reference if available and a short description of the problem.

Privacy and data requests

For privacy, data access, correction or deletion requests, use the subject line "Data request" and tell us which account or workspace the request relates to.

Marketplace integrations

For eBay, Shopify or other integration issues, include the marketplace, workspace name, the connection status shown in list2 and any error message displayed.

Need help with billing, cancellation, account access or data requests? Contact support@list2.co.uk.

Terms of ServiceAccount, acceptable use, ProductDB, MagicList and service rules. Subscription TermsCore plan billing, renewal, failed payment and price-change terms. Checkout InformationHow Stripe checkout, payment activation and receipts work. Refund PolicyWhen refunds are available and how to request one. Cancellation PolicyHow to cancel and what happens to workspace access. Privacy PolicyHow account, billing, marketplace and ProductDB data is handled.